Oak Valley Health Implements Novari Centralized Surgical Wait List Management System

KINGSTON, ON – Novari Health is pleased to announce it has completed another successful implementation of its surgical wait list management and eBooking technology.

The Novari ATC™ software is being provided as software as a service (SaaS) to Oak Valley Health and all surgical offices. With bi-directional integration to the Meditech HIS system, the system provides surgeons and their office staff access to a standardized electronic wait list management system and the ability to electronically coordinate the scheduling of surgeries and procedures with the hospital. The technology enhances the ability for collaboration and management of all patients waiting for surgery as well as supporting a regional view of the demand for surgical services.

The Ontario Ministry of Health, Ontario Health, and hospitals across the province have been working to mitigate the impact of the COVID-19 pandemic on patients waiting for many healthcare services. Having a state-of-the-art wait list and backlog management system complements these efforts for all patients including those waiting for cardiac, surgical, and other services.

Novari Health’s innovative and unique access to care technologies are live and being implemented at hospitals and regional health authorities in Canada and Australia. The Novari access to care platform helps improve access to care, wait times, and drive efficiencies for patients accessing a wide variety of health care services including surgery, mental health & addictions, diabetes, cardiac, medical imaging, etc.

“The implementation of Novari ATC will help us to address the surgical backlog we are still facing as a result of the challenges presented from the pandemic closures. Now, with this platform, we are able to improve waitlist management and get patients through the door faster for their procedures, which is a top priority for not just Oak Valley Health but the entire region.”

Erin Landry, Director, Surgical Services, Oak Valley Health


“This project is an outcome of the Ontario Government’s laser focused efforts on enabling enhanced centralized wait list management capabilities across the province. Oak Valley Health’s leadership in this area completely aligns with the government’s initiative to manage surgical backlogs and improve access to care for Ontarians.”

John Sinclair, CPHIMS-CA, President, Novari Health


About Oak Valley Health
Oak Valley Health is one of Ontario’s leading community health care organizations. Across our two hospitals, Markham Stouffville Hospital (MSH) and Uxbridge Hospital (UXB), as well as our Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 437,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are proud to be part of the Eastern York Region North Durham Ontario Health Team (EYRND OHT). Our 551 professional staff (including physicians, midwives, and dentists) over 3,000 staff and over 790 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge, and beyond.

About Novari Health
Novari Health designs, builds, and implements award-winning enterprise scale SaaS solutions that improve access to care, coordination of care, and the delivery of healthcare services. Based in Kingston Ontario and with offices in Australia, Canada, New Zealand, and United Kingdom, Novari is one of the largest Canadian based digital health solution providers. ISO 27001 certified, Novari Health is a Microsoft Gold Partner, with software solutions hosted on Microsoft Azure Canadian and Australian cloud data centres.