October 28 | 9-11:30 a.m. | Toronto & Virtual
Register now! Seats are very limited — register now to secure your spot.
As municipalities navigate growing service demands, fiscal pressures, and rapidly evolving technologies, leaders are increasingly looking to digital transformation and AI to drive meaningful outcomes for citizens and staff alike.
Join TECHNATION’s Broader Public Sector Briefing — Municipalities to hear directly from municipal and technology leaders as they explore how cities and regions are approaching AI adoption, modernizing service delivery, and building the foundations for responsible innovation. Discussions will examine emerging digital priorities, practical pathways for implementing AI, and the governance, procurement, and vendor accountability measures required to build trust and manage risk.
Attendees will also explore how municipalities and industry can work together more effectively through earlier engagement, co-design, pilot initiatives, and shared learning to develop scalable, citizen-centred solutions that deliver lasting public value.
Event Themes
In-person Registration
Virtual Registration
Co-host Sponsor
VIP Roundtable Sponsor
Sponsorship is available, contact Christine Leonard at cleonard@technationcanada.ca for information.
Deanna Hotoyan
General Manager, Digital, Data, Technology & Customer Experience
Region of York
Deanna brings with her more than 29 years of leadership experience in public sector digital and technology customer experience.
Deanna is currently the General Manager, Digital, Data, Technology & Customer Experience at the Region of York, where she is responsible for leading and inspiring a multidisciplinary team to deliver on York Region’s digital and customer transformation strategy. Aligned with the Region’s vision and centered on user needs, the new Digital and Customer Experience branch within Corporate Services oversees digital governance while driving innovation and delivering exceptional customer experience initiatives.
In her previous role as Deputy Chief Technology Officer at the City of Toronto, Deanna provided senior leadership for several of the City’s critical transformation initiatives. These included the Employee Customer Experience Transformation, the Financial Systems Transformation Project, and the Data Centre Modernization Project.
Monika Matel Sousa
Deputy Chief Technology Officer (Interim), City of Toronto
